Managing Contact Details

After you add a contact, you can update their information at any time. You can also set a language and status to help you organize your contacts.

Editing a Contact

1. Open the contact from the Contacts tab.
2. Tap the ⋯ (three dots) menu in the top-right corner, then tap Edit.
3. Update any field — name, address, language, or notes.
4. Tap Save.

Setting a Contact's Status

Each contact has a status that reflects your relationship with them. You can set this when creating a contact or change it later by editing the contact.

The available statuses are:

• RV (Return Visit) — Someone you have visited at least once and plan to visit again. This is the default.
• Studying — Someone you are conducting a Bible study with.
• Studying Regularly — Someone you study with consistently.

The status affects how the contact appears on your Dashboard.

Setting a Contact's Language

If the person speaks a language other than your own, you can record it in the Language field. This is especially helpful if you work in a multilingual territory or a foreign-language group.

The language appears as a tag on the contact's detail screen, making it easy to identify at a glance.

Calling or Texting a Contact

If you've saved a phone number on a contact, tap the phone number on their detail screen and a small menu appears at the bottom:

• Call — Opens your phone's dialer with the number ready. Your phone shows its usual "Call this number?" confirmation before the call connects.
• Text — Opens your phone's messaging app with a new message addressed to the number, ready for you to type.

Either path uses the standard phone or messaging app on your device, not anything inside Field Service Companion. The number isn't sent anywhere — your phone places the call or composes the message just as if you'd dialed it yourself.

Sharing an Address

If a contact has an address saved, you can share it — for example, with someone working with you in the ministry. Tap Share address on the contact's detail screen. Your messaging app opens with the contact's name and address ready to send, along with a short link to returnvisits.org.

The message is composed in your own messaging app and sent only to the person you choose. If the person receiving it also uses Field Service Companion, tapping the link opens their app; otherwise it simply opens the returnvisits.org website. The link itself contains no personal information — the name and address travel only inside your text message.

Searching for Contacts

On the Contacts tab, use the search bar at the top to find a contact by name, notes, address, or language. The search runs as you type, on your device only.

Deleting a Contact

1. Open the contact from the Contacts tab.
2. Tap the ⋯ (three dots) menu in the top-right corner, then tap Delete.

The contact disappears from your list immediately, and a small banner appears at the bottom of the screen with an Undo button. You have about seven seconds to tap Undo if you tapped Delete by accident.

What Happens After You Tap Delete

• The contact and their visits are hidden from every screen — Contacts list, Dashboard, Map, Reminders.
• For 30 days, the contact is held in a quiet "trash" state. During this window, the data still exists on your device but is invisible to you.
• After 30 days, the next time you open the app the contact and their visits are permanently removed.
• If you have a recent backup, the contact is also preserved in that backup file regardless of when you deleted them.

Why the 30-Day Window

Deleting a contact removes a real relationship from your records. We give you a long quiet window so an accidental deletion has time to be noticed and recovered. If you realise within seven seconds that you didn't mean to delete, the Undo banner brings them right back. If you realise later — within 30 days — restoring from a backup is the path; the in-app trash is not browsable.

The "Not Interested" Flag

When the last visit you logged with a contact had the Not interested outcome, a red banner appears at the top of their record so you see it before anything else. Nothing is deleted and nothing else changes — the flag simply reflects your own last visit note, and it clears on its own if you log a later visit with any other outcome.

Need More Help?

If you have difficulty managing contacts, a friend who is familiar with Field Service Companion may be able to help you. You can also contact us at support@returnvisits.org.