Importing Your Data From My Time

If you have been using the My Time app to care for your ministry records, you can bring everything into Field Service Companion in a few minutes. Your contacts, visit history, and more come across in one step — and it all happens on your device.

What Comes Across

• Contacts — names, addresses, phone numbers, and your notes.
• Visit history — every return visit, with its date, notes, and what you left. Your first conversation with each person becomes their initial call in Field Service Companion.
• Service time and report corrections — brought across and kept safe for a future update that will display them.
• Literature placements — including bulk placements.

Contacts you had deleted in My Time arrive in Recently Deleted, with a fresh 30-day window in case you want any of them back.

Some things stay behind: territories, pictures, and My Time's own app settings. The import summary lists exactly what was left out, so nothing disappears silently.

Imported contacts never count toward the free contact limit. Your history is welcome here, all of it.

Before You Start

You need your My Time backup file. On your iPhone or iPad:

1. Open My Time and use its backup or export option.
2. Save the backup file somewhere you can reach it — the Files app, iCloud Drive, or email it to yourself.

The file usually ends in .mytimedb. If your backup is inside a compressed (zip) file, extract it first and pick the file inside.

How to Import

1. Tap the Settings tab.
2. Tap Import from another app.
3. Tap My Time, then choose your backup file.
4. Review the preview — it shows how many contacts, visits, and other records were found before anything is saved.
5. If any records look similar to contacts you already have, the app asks you about each one: Merge them, Keep both, or skip it for now. Records that are certainly the same person merge automatically — and every merge can be undone.
6. Tap Import.

If You Change Your Mind

The summary screen has an Undo import button. One tap removes everything the import added and puts merged contacts back exactly as they were before. The app also saves a private safety snapshot of your data just before every import.

You can run the same import again later — the app recognizes records it has already imported and updates them instead of creating duplicates.

Your Privacy

The import reads your backup file on your device only. Nothing in it is uploaded, and no one — including us — can see your records. To learn more, see Privacy and Your Data.